{"id":7572,"date":"2026-02-23T15:52:09","date_gmt":"2026-02-23T14:52:09","guid":{"rendered":"https:\/\/comsan-sanitary.com\/?page_id=7572"},"modified":"2026-02-24T10:48:22","modified_gmt":"2026-02-24T09:48:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/comsan-sanitary.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7572\" class=\"elementor elementor-7572 elementor-7561\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7146241 e-flex e-con-boxed e-con e-parent\" data-id=\"7146241\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9065bfd e-con-full e-flex e-con e-child\" data-id=\"9065bfd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f640162 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f640162\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:50}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">COMSAN Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df46597 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"df46597\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">&amp; FAQ<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f5336cf e-flex e-con-boxed e-con e-parent\" data-id=\"f5336cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afa06ba elementor-widget elementor-widget-heading\" data-id=\"afa06ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">general information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c12753 elementor-widget elementor-widget-n-accordion\" data-id=\"6c12753\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1130\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1130\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>Where are you located?<\/span><\/b> <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1130\" class=\"elementor-element elementor-element-b248cd5 e-con-full e-flex e-con e-child\" data-id=\"b248cd5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d039c3 elementor-widget elementor-widget-text-editor\" data-id=\"1d039c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We are a family-owned company with over 60 years of experience in the industry. We currently have two factories in Gav\u00e0, Barcelona, and another in Suzhou, China.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1131\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1131\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>What are your Customer Service hours?<\/span><\/b> <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1131\" class=\"elementor-element elementor-element-0771c97 e-con-full e-flex e-con e-child\" data-id=\"0771c97\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60edae5 elementor-widget elementor-widget-text-editor\" data-id=\"60edae5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We have a Customer Service team that is available from 8:00 in the morning until 6:00 in the evening. For any inquiries, you can call +34 936 382 288 or send an email to info@comsan.es<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1132\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1132\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>I am a manufacturer or a distributor \u2013 who can I contact to get commercial information? <\/span><\/b>  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1132\" class=\"elementor-element elementor-element-8ba4917 e-con-full e-flex e-con e-child\" data-id=\"8ba4917\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3029483 elementor-widget elementor-widget-text-editor\" data-id=\"3029483\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We will be happy to speak with you and provide all the information you need. You can contact our commercial team at <a href=\"mailto:marketing@cssa.es\">marketing@cssa.es<\/a><strong data-start=\"680\" data-end=\"701\">.\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1133\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1133\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>I am a manufacturer or a distributor \u2013 how can I get a sample of your toilet seats?<\/span><\/b>  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1133\" class=\"elementor-element elementor-element-e3dce12 e-flex e-con-boxed e-con e-child\" data-id=\"e3dce12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d966ee elementor-widget elementor-widget-text-editor\" data-id=\"6d966ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you are interested in seeing our toilet seats and learning about their quality, we will be happy to send you some samples. Send us an email at <a href=\"mailto:marketing@cssa.es\">marketing@cssa.es<\/a> and let us know what you are interested in.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1134\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1134\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>Who should I contact if I have any questions about my order?<\/span><\/b>  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1134\" class=\"elementor-element elementor-element-8471b2f e-flex e-con-boxed e-con e-child\" data-id=\"8471b2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ed7b12 elementor-widget elementor-widget-text-editor\" data-id=\"7ed7b12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Write to us at <a href=\"mailto:marketing@cssa.es\">marketing@cssa.es <\/a>with any questions you have, and we will provide all the necessary information about your order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1135\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1135\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>How long does it usually take for my order to arrive once it has been shipped?<\/span><\/b>  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1135\" class=\"elementor-element elementor-element-3c82af0 e-flex e-con-boxed e-con e-child\" data-id=\"3c82af0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b81cc8 elementor-widget elementor-widget-text-editor\" data-id=\"7b81cc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Depending on the type of shipment and the destination country, it can take between a minimum of 24 and a maximum of 96 hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Where are you located?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We are a family-owned company with over 60 years of experience in the industry. 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Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8340\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8340\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>What materials do we use to manufacture our toilet seats?<\/span><\/b> <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8340\" class=\"elementor-element elementor-element-c8d6457 e-con-full e-flex e-con e-child\" data-id=\"c8d6457\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b345d9d elementor-widget elementor-widget-text-editor\" data-id=\"b345d9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We manufacture our toilet seats using <a href=\"https:\/\/versagrit.com\/en\/\" target=\"_blank\" rel=\"noopener\">Versagrit\u00ae<\/a>, our material derived from a proprietary, unique, and exclusive formula, and <a href=\"https:\/\/comsan-sanitary.com\/en\/products\/duroplast\/\" target=\"_blank\" rel=\"noopener\">Duroplast<\/a>, the market standard. You can read more about this in our blog article <a href=\"https:\/\/comsan-sanitary.com\/en\/producto\/toilet-seats-materials\/\" target=\"_blank\" rel=\"noopener\"><em>What Materials Are Toilet Seats Made Of<\/em><\/a>?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8341\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8341\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>Where can I find the product datasheet?<\/span><\/b> <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8341\" class=\"elementor-element elementor-element-f1dae61 e-con-full e-flex e-con e-child\" data-id=\"f1dae61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7ddb98 elementor-widget elementor-widget-text-editor\" data-id=\"f7ddb98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Within each of our products, you will find the main information about each model, but you can also find a button to download the datasheet. Go to our <a href=\"https:\/\/comsan-sanitary.com\/en\/products\/catalog\/\" target=\"_blank\" rel=\"noopener\">online product catalog<\/a>, where all the universal toilet seat models we currently offer are listed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8342\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8342\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>Where can I consult your product catalog?<\/span><\/b> <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8342\" class=\"elementor-element elementor-element-3b83c7b e-con-full e-flex e-con e-child\" data-id=\"3b83c7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f35d27 elementor-widget elementor-widget-text-editor\" data-id=\"8f35d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the product section, you can find our <a href=\"https:\/\/comsan-sanitary.com\/en\/products\/catalog\/\" target=\"_blank\" rel=\"noopener\">online product catalog<\/a>. If you would like a physical copy, you can find it in the <a href=\"https:\/\/comsan-sanitary.com\/en\/downloads\/\" target=\"_blank\" rel=\"noopener\">Downloads<\/a> section.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8343\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8343\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>How to install a toilet seat? <\/span><\/b> <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8343\" class=\"elementor-element elementor-element-47121c1 e-flex e-con-boxed e-con e-child\" data-id=\"47121c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ee6fcc elementor-widget elementor-widget-text-editor\" data-id=\"5ee6fcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In our blog article <a href=\"https:\/\/comsan-sanitary.com\/en\/blog-en\/how-to-install-a-toilet-seat\/\" target=\"_blank\" rel=\"noopener\">How to Install a Toilet Seat<\/a>, you will find step-by-step installation instructions. In addition, on <a href=\"https:\/\/www.youtube.com\/@COMSAN-SANITARY\" target=\"_blank\" rel=\"noopener\">COMSAN\u2019s YouTube channel<\/a>, there is a playlist with different installation videos depending on the type of toilet seat fixing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8344\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8344\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>How to clean a toilet seat? <\/span><\/b> <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8344\" class=\"elementor-element elementor-element-aead055 e-flex e-con-boxed e-con e-child\" data-id=\"aead055\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bb9208 elementor-widget elementor-widget-text-editor\" data-id=\"8bb9208\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Although it may seem like an unimportant question, it is one of the most frequently asked by our customers and can extend the lifespan of the toilet seat, keeping it looking like new for years. Avoiding certain cleaning products and adopting specific habits are key to proper cleaning and hygiene. We explain more in our blog article <a href=\"https:\/\/comsan-sanitary.com\/en\/blog\/how-to-clean-toilet-seat\/\" target=\"_blank\" rel=\"noopener\">How to Clean a Toilet Seat<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8345\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8345\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>How to choose a toilet seat?<\/span><\/b> <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8345\" class=\"elementor-element elementor-element-3227a08 e-flex e-con-boxed e-con e-child\" data-id=\"3227a08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95d723d elementor-widget elementor-widget-text-editor\" data-id=\"95d723d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This is probably one of the most common questions, as several variables come into play and must be considered before choosing the toilet seat that best fits the toilet bowl. In our blog article <a href=\"https:\/\/comsan-sanitary.com\/en\/producto\/how-to-choose-a-toilet-seat\/\" target=\"_blank\" rel=\"noopener\">How to Choose a Toilet Seat<\/a>, we explain the step-by-step process to help you get it right the first time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8346\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8346\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>What types of toilet seat shapes exist? <\/span><\/b>  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8346\" class=\"elementor-element elementor-element-4a5735f e-flex e-con-boxed e-con e-child\" data-id=\"4a5735f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b477606 elementor-widget elementor-widget-text-editor\" data-id=\"b477606\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>One of the most important things to know before buying a toilet seat\u2014and something many users are unaware of\u2014is the shape of the toilet bowl, whether you need a replacement or are looking for a new one. There are three main shapes that are the most common on the market. You can find them on this page, where we explain <a href=\"https:\/\/comsan-sanitary.com\/en\/choosing-toilet-seat\/\" target=\"_blank\" rel=\"noopener\">how to choose a toilet seat<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8347\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8347\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>How does the CID\u00ae system work?<\/span><\/b> <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8347\" class=\"elementor-element elementor-element-5c0a823 e-flex e-con-boxed e-con e-child\" data-id=\"5c0a823\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ebfbba elementor-widget elementor-widget-text-editor\" data-id=\"2ebfbba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CID\u00ae, COMSAN Integrated Damper, is our patented damper mounting and gearing system. All our toilet seats include this system, as it offers numerous advantages compared to other mounting mechanisms on the market. In this blog article, we explain <a href=\"https:\/\/comsan-sanitary.com\/en\/blog-en\/cid-damper-mounting-gearing-system\/\" target=\"_blank\" rel=\"noopener\">what CID\u00ae is and how to assemble and disassemble it<\/a> in under a minute without any tools. <a href=\"https:\/\/youtu.be\/dqSoDLNeOms?si=vA4gOWBwzBdPYV9x\" target=\"_blank\" rel=\"noopener\">A step-by-step guide on how to install CID\u00ae on a toilet seat<\/a> is also available on our YouTube channel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8348\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8348\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> <span style=\"font-family: Montserrat\"><b>What certifications do your toilet seats have?<\/span><\/b> <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8348\" class=\"elementor-element elementor-element-5473151 e-flex e-con-boxed e-con e-child\" data-id=\"5473151\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cda5535 elementor-widget elementor-widget-text-editor\" data-id=\"cda5535\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We have various certifications for <a href=\"https:\/\/comsan-sanitary.com\/en\/how-we-work\/quality\/\" target=\"_blank\" rel=\"noopener\">quality<\/a> and <a href=\"https:\/\/comsan-sanitary.com\/en\/our-company\/sustainability\/\" target=\"_blank\" rel=\"noopener\">sustainability<\/a>. Regarding quality, we have our own laboratory equipped with state-of-the-art machinery, where we subject our toilet seats to rigorous tests for strength, durability, and safety.<\/p><p>These internal controls are equivalent to those required by NF, JC, and BSI certifications, allowing us to guarantee a high level of reliability for each product and ensure that our toilet seats will pass the tests needed to obtain certification.<\/p><p>In addition, we are committed to using environmentally responsible raw materials. Our <a href=\"https:\/\/comsan-sanitary.com\/en\/products\/versagrit\/\" target=\"_blank\" rel=\"noopener\">Versagrit\u00ae material<\/a> has PEFC certification, and several toilet seat models are manufactured using this sustainable compound.<\/p><p>We also hold SGS certification, which confirms that our material is composed of 60% natural-origin raw materials.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What materials do we use to manufacture our toilet seats?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We manufacture our toilet seats using Versagrit\\u00ae, our material derived from a proprietary, unique, and exclusive formula, and Duroplast, the market standard. You can read more about this in our blog article What Materials Are Toilet Seats Made Of?\"}},{\"@type\":\"Question\",\"name\":\"Where can I find the product datasheet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Within each of our products, you will find the main information about each model, but you can also find a button to download the datasheet. Go to our online product catalog, where all the universal toilet seat models we currently offer are listed.\"}},{\"@type\":\"Question\",\"name\":\"Where can I consult your product catalog?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In the product section, you can find our online product catalog. If you would like a physical copy, you can find it in the Downloads section.\"}},{\"@type\":\"Question\",\"name\":\"How to install a toilet seat?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In our blog article How to Install a Toilet Seat, you will find step-by-step installation instructions. In addition, on COMSAN\\u2019s YouTube channel, there is a playlist with different installation videos depending on the type of toilet seat fixing.\"}},{\"@type\":\"Question\",\"name\":\"How to clean a toilet seat?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Although it may seem like an unimportant question, it is one of the most frequently asked by our customers and can extend the lifespan of the toilet seat, keeping it looking like new for years. Avoiding certain cleaning products and adopting specific habits are key to proper cleaning and hygiene. We explain more in our blog article How to Clean a Toilet Seat.\"}},{\"@type\":\"Question\",\"name\":\"How to choose a toilet seat?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This is probably one of the most common questions, as several variables come into play and must be considered before choosing the toilet seat that best fits the toilet bowl. In our blog article How to Choose a Toilet Seat, we explain the step-by-step process to help you get it right the first time.\"}},{\"@type\":\"Question\",\"name\":\"What types of toilet seat shapes exist?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"One of the most important things to know before buying a toilet seat\\u2014and something many users are unaware of\\u2014is the shape of the toilet bowl, whether you need a replacement or are looking for a new one. There are three main shapes that are the most common on the market. You can find them on this page, where we explain how to choose a toilet seat.\"}},{\"@type\":\"Question\",\"name\":\"How does the CID\\u00ae system work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"CID\\u00ae, COMSAN Integrated Damper, is our patented damper mounting and gearing system. All our toilet seats include this system, as it offers numerous advantages compared to other mounting mechanisms on the market. In this blog article, we explain what CID\\u00ae is and how to assemble and disassemble it in under a minute without any tools. A step-by-step guide on how to install CID\\u00ae on a toilet seat is also available on our YouTube channel.\"}},{\"@type\":\"Question\",\"name\":\"What certifications do your toilet seats have?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We have various certifications for quality and sustainability. Regarding quality, we have our own laboratory equipped with state-of-the-art machinery, where we subject our toilet seats to rigorous tests for strength, durability, and safety.These internal controls are equivalent to those required by NF, JC, and BSI certifications, allowing us to guarantee a high level of reliability for each product and ensure that our toilet seats will pass the tests needed to obtain certification.In addition, we are committed to using environmentally responsible raw materials. Our Versagrit\\u00ae material has PEFC certification, and several toilet seat models are manufactured using this sustainable compound.We also hold SGS certification, which confirms that our material is composed of 60% natural-origin raw materials.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>COMSAN Support &amp; FAQ general information Where are you located? We are a family-owned company with over 60 years of experience in the industry. We currently have two factories in Gav\u00e0, Barcelona, and another in Suzhou, China. What are your Customer Service hours? We have a Customer Service team that is available from 8:00 in [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7572","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/comsan-sanitary.com\/en\/wp-json\/wp\/v2\/pages\/7572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/comsan-sanitary.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/comsan-sanitary.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/comsan-sanitary.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/comsan-sanitary.com\/en\/wp-json\/wp\/v2\/comments?post=7572"}],"version-history":[{"count":8,"href":"https:\/\/comsan-sanitary.com\/en\/wp-json\/wp\/v2\/pages\/7572\/revisions"}],"predecessor-version":[{"id":7580,"href":"https:\/\/comsan-sanitary.com\/en\/wp-json\/wp\/v2\/pages\/7572\/revisions\/7580"}],"wp:attachment":[{"href":"https:\/\/comsan-sanitary.com\/en\/wp-json\/wp\/v2\/media?parent=7572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}